CustomerFocus

Simplified offline use of CRM features on your iPad

The "it.mobile CustomerFocus” App enables the mobile use of your existing SAP CRM system - efficiently and on the way to Customers. At any time relevant information can be requested on an iPad device, and results of a customer meeting are recorded.

 The Tracking of all relevant Activities and Opportunities at Customer level gets simple from now on.

Highlights Version 2:
- "Customers near Me" on iOS Maps
- "My activities" in Calender View
- Create CRM Data Objetcs with Organizational Data

Features of the App:
- Access to advanced process-specific CRM information
- Main functions of CRM needed for field staff on iPads are covered
- Search functions for off- and online Account Data
- Display and Create Contact Partners

- Work with Marketing Attributes, Activities and Opportunities
- Display Quotations
- Upload Attachments for Accounts, Activities and Opportunities
- Create CRM related Surveys with it.mobile InfoCollector


Technical Requirements:
This app requires the necessary mobile services to be implemented by your IT department to access the appropriate backend SAP CRM system data.

Authorizations:
This app leverages existing SAP authorizations and when connected to an SAP backend system, users will only have access to view authorized content on their devices.

Note: You can try out the app first using sample data.